FAQs

Q: Do you deliver at our door or do you put it into the softener yourself?

A: We walk into your house and put the salt straight into your softener unless requested otherwise by the homeowner.

Q: Can you deliver to me even when I'm not home?

A: When you aren't home, either you can give us access to the inside of your house or we can leave the salt at your doorstep.

Q: When do you deliver?

A: We deliver from 11am - 10pm every Sunday of the year as we are still students during the week.

Q: How do I schedule visits?

A: You can send us a message or call via phone numbers or emails after you fill out the Service Contract form in our website.

Q: Do we need to speak to you when you make a visit?

A: Although we love to speak with our customers, the process can be fully contact-free if you tell us where your softener is beforehand